Privacy Policy

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Palm Real Estate Privacy Policy

1. Introduction:

Welcome to Palm Real Estate's Privacy Policy. This document outlines how we collect, use, disclose, and safeguard your personal information. Your privacy is of utmost importance to us, and we are committed to protecting and respecting your personal data.

2. Information We Collect:

We collect and process various types of information, including but not limited to:

• Contact Information: Names, addresses, email addresses, and phone numbers.
• Property Information: Details about properties you are interested in or own.
• Financial Information: Information required for mortgage services.
• Communication Data: Records of your interactions with us via email, phone, or in person.
• Usage Data: Information about how you use our website, services, and communications.

3. How We Use Your Information:

We use your information for the following purposes:

• To provide and improve our services.
• To communicate with you regarding property transactions, updates, and relevant information.
• To fulfil our contractual obligations, such as property management and tenant search services.
• To comply with legal obligations and regulatory requirements.
• To personalise your experience and tailor our services to your needs.
• To conduct market research and analysis.

4. Sharing Your Information:

We may share your information with:

• Service providers and business partners involved in property transactions.
• Legal and regulatory authorities, as required by law.
• Prospective buyers or tenants as part of property transactions.
• Our in-house mortgage brokers and surveyor teams to facilitate the property buying/selling process.

5. Your Choices and Rights:

You have the right to:

• Access and rectify your personal data.
• Withdraw consent for processing where applicable.
• Request the erasure of your personal information.
• Object to processing under certain circumstances.

6. Security:

We are committed to ensuring the security of your personal information. We implement appropriate technical and organisational measures to protect against unauthorised access, disclosure, alteration, or destruction.

7. Retention Period:

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

8. Updates to the Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

9. Contact Us:

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us 0330 1339 118.

By engaging with Palm Real Estate, you consent to the terms outlined in this Privacy Policy. Thank you for entrusting us with your privacy.